Adding Value Through
Crisis Management


 
National Resources
Despite the best management practices, emergency conditions can arise anytime, day or night. Hines Management Services has national resources available representing 84 million square feet under management.
Hines Management Services’ resources include experienced management and engineering personnel, plus their industry relationships that can be instrumental to the quick stabilization of an emergency condition. We feel the magnitude of these resources is unique to our firm.

Whether the emergency is fire, natural disaster, electrical explosion or other emergency, Hines Management Services' resources can be quickly assembled, dispatched and coordinated by the Senior Property Manager and supported by the on-site Property Manager to assist the Owner as emergency conditions require.

Hines Management Services' support network of resources is dependable, proven and reliable, and they are available to an Owner twenty-four hours a day, seven days a week.

Leverage
An Owner will have the benefit of local and national supplier relationships that result from the continued purchasing of capital equipment for new construction by Hines’ development arm. When emergencies require the production of a critical piece of equipment, this purchasing power is invaluable. Hines Management Services, during the Bank of America flood, was successful in having a major manufacturer interrupt production to produce equipment we needed to restore operations.

Critical Parts Network
In addition to keeping a Critical Parts Inventory on-site (parts that are essential to building operations), Hines maintains a Critical Parts Network of its Critical Parts Inventory in each property it manages around the world. The combination of these resources, combined with the advantages listed above, assures a superior Emergency Response available to an Owner.

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